Copilot Agents, Flows, & Power Automate for Microsoft

Embedded within Microsoft's Customer Evidence Team

Katarina, founder of Empaithy Automations, seated in a bright studio with a laptop and tablet

AI & Agent engagements by the numbers

Fortune 100 companies
4
Fortune 500 companies
7
Fortune Global 500
10
Fortune 100, Fortune 500, Fortune Global 500, P&G and University of Cincinnati logosSimplicity, a 24 Seven companyGeneral Assembly
Fortune 100, Fortune 500, Fortune Global 500, P&G and University of Cincinnati logosSimplicity, a 24 Seven companyGeneral Assembly

What colleagues say

Trusted by the teams she works with.

LinkedIn recommendation for Kat Kemner from D’Laina Boynton, AI Strategist
LinkedIn recommendation for Kat Kemner from Sandra Merz, Senior Finance Manager at P&G

Selected work

Microsoft

Multi-agent content creation system

A multi-agent pipeline that handles research, drafting, and review for corporate content assets, with an SEO agent under ongoing oversight.

4–6 hrs
Saved per content asset
Multi-agent
Orchestrated system
Microsoft

Onboarding and events agents

An onboarding agent for Microsoft MCAPS and agents supporting the Events team, integrating with Teams, Planner, SharePoint, and Power BI to replace manual coordination with guided, reliable flows.

Copilot Studio
Primary platform
Teams · Planner · SharePoint · Power BI
Integrated with
Microsoft

Know Before You Go Agent

Delivers personalized pre-event information, checklists, and guidance based on each user’s role or need, reducing repetitive communications and helping attendees arrive prepared.

182
Conversation sessions (Apr 13 – May 15, 2026)
129
Total questions asked
100%
Answer rate
P&G

Organizational structure automation

Led technology, automation, AI, and process-improvement initiatives. One initiative closed 5,000+ positions and inactivated 300+ organizational structures.

5,000+
Positions closed
300+
Structures inactivated
Portrait of Kat Kemner, founder of Empaithy Automations

Community

Kat believes AI should open doors, not close them.

Anchored at MIT, Kat leads the Cincinnati Chapter for AI-Powered Women — a community built on the idea that the people shaping AI should reflect the world it serves.

Through Empaithy, she also gives back directly: for every paid automation, Kat hosts a free workshop for women experiencing job loss, showing them how to build AI skills, become more competitive, and use AI to find their next role.

Portrait of the founder of Empaithy Automations against a warm terracotta wall

Why “Empaithy”

Automation should remove friction, not human judgment.

Empaithy does not automate for automation’s sake.

The team first identifies where automation will create the most value, redesigns the workflow, and then builds the agents and systems to run it.

The name reflects that philosophy: keep people focused on the work that requires judgment, creativity, and connection, while automation handles the repetitive, structured work in the background.

  1. 01

    Partner

    Understand the process and the people inside it.

  2. 02

    Redesign

    Find the highest-value opportunities and rebuild the flow.

  3. 03

    Automate

    Ship a reliable Microsoft solution, documented and adopted.

The ABC Method

Automations and implementing AI can feel impossible. It doesn’t have to.

That’s why The ABC Method© was created — a practical path from first conversation to adopted, reliable AI.

A

Audit

Outcome based agent design

Work backward to understand the outcomes the business is striving to achieve. Understand the possibilities and their value, feasibility, risk, data and team readiness. Based on the highest AI ROI, agree on long-term bets, and break them down into short-term wins to get there.

B

Build

Break it to build it

Rethink workflows with AI in mind: which steps can you eliminate, which steps should humans own, what can agents own, and where is a hybrid approach best. Create an ongoing governance and operating model. Outcome: redesigned workflows and agentic solutions.

C

Champion

Upskill your team with interactive training

Keep them up to speed with ongoing micro-trainings. Pair it with a communication plan that grabs attention and cuts through the noise. Track adoption and adjust as needed.

Capabilities

01 — 03

Copilot Studio & Agents

Agent design and development, agent flows, and multi-agent systems that carry real business logic across Microsoft 365.

  • Copilot Studio
  • Multi-agent
  • Agent flows

Power Platform

Power Automate workflows, approval and document processes, and Power BI dashboards that make the work visible.

  • Power Automate
  • Power BI
  • Approvals

Microsoft 365 Workflow

SharePoint Online, Lists, Planner, Teams and Outlook integrations, plus the documentation and training that drive adoption.

  • SharePoint
  • Lists & Planner
  • Teams & Outlook

The stack

Fluent across the Microsoft ecosystem.

Business process analysis, agent orchestration, AI-enabled processes, and the documentation and training that make them stick.

  • Copilot Studio
  • Copilot agents
  • Agent flows
  • Power Automate
  • Power Platform
  • SharePoint Online
  • Microsoft Lists
  • Planner
  • Power BI
  • Teams
  • Outlook
  • Viva
  • Stream
  • OneNote & Copilot Notebooks
  • Entra
  • Sway
  • Windows Server
  • macOS
Black and white photo of the founder reviewing printed process documents beside a laptop

The Difference

Not just an agent builder.

Kat combines business strategy, process design, AI automation, and implementation to solve the right problems before building the technology.

Strategy-first operator

At P&G, Kat helped restore a $75M brand to growth and developed positioning that contributed to 30% market growth — bringing the same strategy-first mindset to technology transformation.

Enterprise transformation

Kat authored P&G’s HR GenAI strategy and led automation initiatives that removed significant manual work, including one that closed 5,000+ positions and 300+ organizational structures.

Practice builder

Kat co-shaped Simplicity Consulting’s AI Innovation Practice, helping reposition the company as AI-first while opening new sales and marketing-event channels.

Fortune 500 educator

Kat teaches Fortune 500 teams how to identify high-value AI opportunities, redesign workflows, and move from isolated AI use to scalable automation.

Q&A with Kat

I'm finishing developing an onboarding Power Automate workflow for one of Microsoft's MCAPS teams, complete with a Copilot interface. I love that it has different paths depending on if the user is a manager or new hire.

I love hands-on building, and that I get to oversee a couple of other developers/automation specialists. I love teaching what I know to others.

One of my favorites was a training I did recently with a company acquired by a Fortune 5 organization (I can't say which). I can share one part of the training that I built and taught — click here.

Patent

PENDING · Filed Aug 1, 2025

Artificial Intelligence (AI) Based Systems and Methods for Enhancing Employee Engagement and Optimizing Operational Workflows

Artificial Intelligence (AI) based agents in operational workflows. Relates to AI-based systems and methods for the enhancement of employee engagement, digital twin, and anti-twin technology.

Prepared by Evergreen Valley Law Group, San Jose, CA.

Licenses & certifications

Google

Orchestrate Multi-agent Workflows with Gemini Enterprise

Issued Apr 2026
  • Google Gemini
Vanderbilt University

AI Agent Developer

Issued Aug 2026
  • Agents
  • Agentic AI
  • +2 skills
Penn Engineering

AI and Machine Learning Essentials with Python

Issued Aug 2025
  • Statistics
  • Machine Learning
  • +2 skills
Vanderbilt University

Generative AI HR Professional Specialization

Issued Jun 2025
  • Human Resources (HR)
  • Generative AI
  • +3 skills
Vanderbilt University

Generative AI Leadership & Strategy Specialization

Issued Jun 2024
  • Generative AI
  • GenAI
  • +2 skills
Vanderbilt University

Generative AI for Leaders

Issued Jun 2024
  • Generative AI
  • GenAI
  • +2 skills
Vanderbilt University

Trustworthy Generative AI

Issued Jun 2024
  • Data Validation
  • Generative AI
  • +3 skills
Vanderbilt University

Prompt Engineering for ChatGPT

Issued Jan 2024
  • Generative AI
  • GenAI
  • +3 skills

Connect

Follow along.

Kat shares automation insights, AI experiments, and behind-the-scenes looks at building agents and workflows.

Contact

Let’s find the process worth automating.

Tell Kat where the manual work lives. She’ll look at the process with you before a single flow gets built.

kat@empaithy.io